We want to give you the best shopping experience, so please take a moment – honestly, it won’t take long – to read about how all this works. It will take you through everything from ordering and paying online to delivery, using the website, and details about us. Thanks very much for reading. Address for any returns:
Up to 14 days from the delivery day.
Customers are responsible for the cost of returning an item unless it is received in an unusable condition or the incorrect product has been sent.
Beauty4Britain
303 Prince of Wales Road
Sheffield
South Yorkshire
S2 1FH
We are Constantin and Co Ltd (company registration number 09142000) at 93 Hawes Way, Waverley, Rotherham, S60 8EJ
Trademarks are owned by Constantin and Co LTD trading as Beauty4Britain.
At Beauty4Britain, we believe that beauty is for everyone and we are passionate about delivering top-tier beauty products right to your door — always with excellent customer service at the heart of what we do.
We believe our Customer Care team is one of the best around. They work hard to answer your queries, they lovingly pick and pack your parcels, and they send them out of the door with the care and attention they’d give to their nearest and dearest. If our service has rocked your world, or if you aren’t 100% happy, contact our team on email hi@beauty4britain.com. We aim to provide high quality service, and all feedback helps us to improve each time.
We hope your experience on our website is a happy one, and we always aim to get your parcels posted out as quickly as humanly possible.
Ordering
By placing an order on our website, you agree to give:
-Your real name
-Your e-mail address
-Your billing address
-A delivery address (this maybe the same as your billing address)
-A contact phone number (in case we need to speak to you about your order)
If technology fails us or we make a genuine mistake, your order attempt may be unsuccessful. We will do everything we can to resolve this and aim to put that smile firmly back on your face. Once you have placed an order, you will receive a confirmation e-mail within 24 hours. If something is not in stock, we will let you know as soon as possible after the order has been placed.
Once you are ready to check out, you will be directed to the shipping confirmation page where you may select the type of delivery, and the delivery and/or billing addresses.
After placing your order, you will receive an automated acknowledgement.
You must be over 18 years of age to place an order.
Complaints
If you have a complaint relating to these “T&Cs” or our products, we will attempt to resolve the complaint using our internal complaints-handling procedure. If the process is exhausted and the complaint is not settled in this way, you may make a request to us for the dispute to be settled by mediation. If you make such a request, we shall consider whether we wish to use a retail mediator or if applicable, the Online Resolution Dispute Platform to try to resolve the dispute, but we are not obliged by law to do so. If we agree to submit a dispute to a mediator, we shall notify you and give you details on how to file your complaint.
Delivery
Standard delivery (£3.95). We partner with Royal Mail, Yodel, Evri, DHL and DPD for deliveries and your order will be trackable. Free standard delivery on orders over £50+.
Next Working Day delivery (£6.95). We partner with DHL and DPD for deliveries and your order will be trackable.
Once the delivery has been completed – whether handed to you, left in a safe spot as determined by the courier, or delivered to a neighbour – you will be responsible for the risk of any damage to the products.
Split delivery
We may split delivery of your order into several parts based on the stock availability and size of order. You will not be charged extra for this.
Links to our delivery partner website and service updates
Royal Mail tracking: https://www.royalmail.com/
Royal Mail international disruption information: https://www.royalmail.com/international-incident-bulletin
Royal Mail service updates: https://www.royalmail.com/service-update
Evri tracking: https://www.evri.com/track-a-parcel
DPD service updates: https://www.dpd.co.uk/content/products_services/service_updates.jsp
DPD tracking: https://www.dpd.co.uk/index.jsp
Yodel tracking: https://www.yodel.co.uk/track
DHL tracking: https://www.dhl.com/gb-en/home/tracking.html
General
These T&Cs shall not affect your statutory rights as a customer.
These T&Cs are governed by English Law and any disputes arising out of any transaction with us are subject to the exclusive jurisdiction of the English Courts. If you are a customer, you may elect to bring legal proceedings in your local court.
Data Protection and Privacy Policy
Any personal information you provide to Constantin and Co Limited directly or via beauty4britain.com and from which you can be identified is stored securely and confidentially and will be processed fairly and lawfully in accordance with our Privacy Policy.
So that we can deliver your order to you, we will provide your details to our couriers and postal service providers that deliver your order.
Cookies
For more details on how we use cookies, please see our Privacy Policy and Cookie Policy.
Events Beyond our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes but is not limited to:
- Strikes or other industrial action.
- Civil commotion, terrorism or threat of, war or threat or preparation for.
- Fire, explosion, adverse weather conditions, subsidence or other natural disaster.
- Disruption to supplies or delivery methods.
- Acts of government or regulatory bodies including lockdown events or equivalent.
- Disruption to public or private telecommunications networks.
- Pandemic or epidemic.
This is beyond our control, and we cannot be responsible for the late arrival of parcels detained in this way.
If a Force Majeure Event does take place and affects the performance of our obligations to you, we will contact you as soon as reasonably possible and let you know. Our obligations under these T&Cs will be suspended for the duration of the Force Majeure Event.
Arrangements
After placing your order, you will receive an automated acknowledgement by email. Please note that this does not mean that your order has been accepted. All orders are subject to acceptance by us, and we will confirm acceptance to you by confirming that your order has been dispatched.
Once we accept your order, a contract to purchase and deliver products takes effect between you and Constantin and Co Limited. You pay the sum that you see at the end of the checkout process, together with the delivery. Upon receipt of your order for the products you will be charged for the products and the delivery costs.
Products will be at your sole risk from the time of delivery to you (even if they are not left with you in person, for example, if they are left with your neighbour or in a safe place).
The Contract
When we confirm acceptance of your order by confirming the products have been dispatched a legally binding contract will exist between us. If we do not confirm acceptance we will refund your payment.
Your order constitutes an offer to us to buy a product. If we believe a customer acts against these T&Cs, we reserve the right to cancel or suspend their order.
This includes non-payment of ordered products or/and fraudulent use of our website and/or sales. We also reserve the right to bar certain e-mail addresses and telephone numbers from accessing our website to place orders. We will not accept an order from any customer who we have suspended.
Ownership of the products will only pass to you when we have received full payment.
A person who is not party to the contract shall not have any rights under or in connection with it.
Resale
We welcome partnerships with retailers who want to stock our products in physical stores. However, online resale on third-party platforms is strictly prohibited to maintain brand integrity and quality control.
By ordering from our website, you agree not to resell any of our products on other online shopping platforms unless it is the retailer’s own website. Commercially reselling our products on shopping platforms such as Amazon,eBay & TikTok shop is a breach of these T&Cs and your agreement with us.
Payment and Security
We do not hold your credit card data. You do not enter any credit card data into the Beauty4Britain’s site. When you come to pay for your products you leave our site, and your payment is processed through a third party secure server, Stripe is our payment processing partner.
We accept Visa, Mastercard, and AMEX, through Stripe. We also accept PayPal.
Payment will be taken in GB pounds (£), and if applicable, your card will be charged according to the exchange rate at that time.
Prices
Our prices, as stated on our website, are in pound sterling (£) and include VAT, where applicable. You will be charged in pounds sterling even if you don’t live in the UK. We reserve the right to alter prices at any time.
Delivery costs will be added to your order.
Prices for our products may change from time to time.
VAT
Where you have requested delivery to a UK address, the final total will usually include VAT at the applicable rate charged on your products and cost of delivery, and the applicable amount of VAT will be shown on your email sales notification.
Cancellations and Returns
We aim to dispatch orders within one working day, and if you want to cancel an order without incurring a cost for returning unwanted items to us, you will need to do it before your order is dispatched. If you do cancel an order, please contact us via e-mail to hi@beauty4britain.com If you would like to change anything about an order, we would recommend that, in the first instance, you contact us to avoid having to pay for delivery again.
You have a legal right to cancel an order which starts from the date we confirm your order has been dispatched, which is when the contract between us is formed.
If you are cancelling your order because you’ve changed your mind, please note that you will have to pay the costs for returning the goods if the goods have already been dispatched.
We also reserve the right to cancel an order. If this happens we will issue a refund.
Where you have cancelled an order and the products have already been delivered to you, you should return them to us as soon as possible. You can return products by sending them to our Returns Address below. Unless the products are faulty or not as described, you will be responsible for the cost of returning them to us. You have a legal obligation to keep the products in your possession and to take reasonable care of the products while they are in your possession.
If you cancel a contract, you will receive a full refund of the price you paid for the products and any applicable delivery charges you paid for. You will not be refunded for any costs you have incurred for returning the products to us. Where the products have already been delivered to you, we will process the refund due to you as soon as possible and, in any case, within 14 calendar days after the day on which we receive the returned products, or (if earlier) within 14 calendar days after the day you provide us with evidence that the products were returned to us. Where the products have not been delivered to you, we will process the refund within 14 calendar days after the day we were informed of your decision to cancel the contract. We will refund you via the payment method used by you to pay for the products.
We have a legal duty to supply products that match with the descriptions and specifications in the contract between you and us. As a customer, you will always have legal rights in relation to products that are faulty or not as described which are not affected by your cancellation rights above. If you have returned the products to us because they are faulty or mis-described, we will refund the price of a defective product in full, any applicable delivery charges, and any reasonable costs you incur in returning the item to us.
We are unable to accept refunds we judge to be made in bad faith, with either malicious intent or in violation of the Terms of Use.
Details of your legal right to cancel and an explanation of how to exercise it are provided in the confirmation of dispatch.
In the Event of a Damaged Parcel
We’re very sorry if the Beauty4Britain’s products you looked forward to receiving have arrived damaged. We do our best to pack them safely, but even the most lovingly prepared parcel can get dropped or jostled en route to your house. If you send these products back to us, we will offer you an exchange where possible, or a full refund after we have received the return in case we ask for the product back. In this case, we will pay for the postage of sending these items back to us. Nothing in these T&Cs affects your statutory rights.
If you would prefer a refund instead of replacement of your damaged, please let us know within by emailing us at hi@beauty4britain.com. If a product arrives damaged, especially as part of a set, we may offer a replacement of the individual item rather than the entire set.
How to Return Products (by post)
Once you have been provided with a free returns label by our Customer Care team, you will need to package up your products to be returned and stick your label onto the parcel.
When returning products to us, please ensure that you:
- Package the products to be returned in a secure and appropriate way;
- Stick the free returns label onto the parcel, so that it is clearly visible;
- Include a note with the returned products, letting us know who has sent the parcel;
- Hold on to your proof of posting; and
- Follow any other reasonable instructions that we might give you about returns.
The address for returns is: Beauty4Britain, 303 Prince of Wales Road, Sheffield, S2 1FH, United Kingdom.
Any refunds that are payable by us to you, will be paid using the same method that you used to pay, and will be paid within 14 days of the earlier of:
- The date we receive the products back from you; or
- If we don’t receive them; the date you provide evidence that you returned the products to us at the correct address.
Our Liability
If we fail to comply with these T&Cs, we are only responsible to you for the amount of the purchase price of the relevant product giving rise to the cause or action.
Nothing in these T&Cs is intended to exclude or limit in any way our liability for any matter for which it would be illegal for us to exclude including for death or personal injury and fraud or fraudulent misrepresentation.
Your Statutory Rights
Nothing in these terms affects your statutory rights.
A person who is not a party to the contract shall have no rights under it or in connection with it.
Variation
We may vary these terms from time to time. If we do, we will replace these terms on our website with our new terms.
Other Important Terms
- If we do not insist immediately that you do anything you are required to do under these T&Cs, or if we delay in taking steps against you in respect of your breach of contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you, but we continue to provide the products, we can still require you to make the payment later.
- Each of the paragraphs of these T&Cs operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
- We may transfer, assign, charge, sub-contract and/or otherwise dispose of part or all of a contract at any time.
Governing Law
These T&Cs are governed by English law and the courts of England and Wales shall have non-exclusive jurisdiction.
This site is operated by Constantin and Co LTD whose registered address is 93 Hawes Way, Waverley, Rotherham, S60 8EJ Company Number 09142000, VAT Number GB197014891.
April 8, 2025
